The terms of the Quik Mail Etc text message program — what we send, how often, and how to stop.
Quik Mail Etc (334 East Bay Street, Unit G, Charleston, SC 29401) operates a customer service text message program. By opting in, you agree to receive text messages from us at the mobile number you provided. These are transactional and service messages about your account with us. We do not send marketing or promotional texts.
Messages you may receive include:
Example message: “Quik Mail Etc: a package arrived for Box 118. We’re open 10–6 Mon–Fri. Reply STOP to opt out.”
You opt in at the store, at the counter, when you rent a mailbox or update your contact information with us. Our mailbox rental agreement and customer contact form include a mobile number field and a checkbox reading:
“I agree to receive service text messages from Quik Mail Etc at the mobile number above, including mail and package arrival notices and mailbox renewal reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our Privacy Policy at quikmailetc.com/privacy-policy.”
You may also opt in by texting us first at our store number. Either way, we record the date, time, and source of your consent. Consent is not a condition of any purchase or service. Decline, and we will contact you by phone or email instead.
Only the person who owns the mobile number may opt it in. If you give us a number you no longer use, or that belongs to someone else, tell us so we can correct it.
Message frequency varies and depends on your account activity. Most customers receive a few messages per month at most.
Message and data rates may apply. Messages are billed by your mobile carrier under your own plan; check with your carrier for details. Quik Mail Etc does not charge for text messages.
Text any of the following keywords to the number our messages come from. Keywords are not case sensitive.
| Reply | What happens |
|---|---|
| STOP | Stops all text messages from Quik Mail Etc to your number. You will receive one confirmation message and then nothing further. STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT do the same thing. |
| HELP | Replies with the name of the program and how to reach us: Quik Mail Etc, (843) 723-6598. INFO does the same thing. |
| START | Resumes messages after you have opted out. UNSTOP and SUBSCRIBE do the same thing. |
You can also opt out by asking any member of our staff in the store, by calling (843) 723-6598, or by emailing quikmailetc@gmail.com. Opting out of text messages does not close your mailbox or cancel any service — we will simply reach you another way.
No mobile information is sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party except the messaging provider that delivers the messages on our behalf, and that provider may not use your number for any purpose other than delivering the messages you asked for.
How we handle the rest of your information is set out in our Privacy Policy.
Supported carriers include AT&T, Verizon Wireless, T-Mobile, and most other U.S. carriers, including their prepaid and MVNO brands. Carriers are not liable for delayed or undelivered messages, and neither is Quik Mail Etc. Delivery is subject to transmission by your carrier and to effective transmission from our messaging provider. Do not rely on a text message for anything time-critical — call the store if it matters.
If you change or give up your mobile number, please tell us, so that messages meant for you do not go to whoever gets the number next.
We may update these terms. If we do, we will change the effective date at the top of this page. Continuing to receive messages after a change means you accept the updated terms; if you do not, reply STOP.
Questions about the text message program: